Can’t find the answer here? Hit us up through the contact form, and we’ll get back to you in 48 hours—or less, if we’ve had enough coffee!

ARE THE SHOES ONLY FOR FRENCH BULLDOGS?
We make dog shoes for most small to medium-sized dogs. We made dog shoes for Pugs, Dachshunds, Boston Terriers, Labradoodles, Cockapoos and Staffords.

If you desire to make shoes for another breed, please contact us through our contact form.

CAN I RETURN THE SHOES IF THEY DON'T FIT?
Due to the custom nature of our shoes, made specifically to your measurements, refunds are not available. You have had the biggest and most crucial role in making shoes fit.

WHY ARE YOU NOT MAKING SHOES WIDER THAN 2.36 INCH / 60 MM?
At the moment we don't make wider shoes on a scale. The wider the paw the trickier the shoe tailoring. If your dog has wider paws - please contact us through the contact form. Let's figure out together if we could make shoes for your dog.

ARE TAXES INCLUDED?
Value added taxes excluded in Non-EU countries.
Value added taxes included in EU countries.

DO I NEED TO PAY CUSTOMS DUTY?
Non-EU - Customs duty may apply to non EU countries.
HS / Tariff code: 4201.00.30.00

WHAT IS THE LIFE CYCLE OF THE SHOE?
Our shoes are like Crocs or sneakers. Our shoes wear down in a similar manner as them.

IS THE SHOE MATERIAL SAFE TO USE IN SKIN CONTACT?
The material is safe to use. The material has been tested. Cytotoxicity Testing (ISO 10993-5:2009) and In vitro Skin Irritation Testing – Human Skin Model (OECD
Guideline No. 439)